IRCTC CMD Rahul Himalian inspects Mumbai’s Catering Network, puts focus back on Quality and Hygiene
New Delhi [India], August 20: Rahul Himalian, Chairman and Managing Director of the Indian Railway Catering and Tourism Corporation, conducted a detailed inspection of Mumbai’s catering operations. The inspection focused on on-ground implem...
New Delhi [India], August 20: Rahul Himalian, Chairman and Managing Director of the Indian Railway Catering and Tourism Corporation, conducted a detailed inspection of Mumbai’s catering operations. The inspection focused on on-ground implementation and accountability. He personally inspected the Ahmedabad – Mumbai Tejas Express and used the journey to talk to passengers directly, understanding their concerns, asking them what they thought of the food and service on board. Most of the passengers gave a highly positive review, showing the commitment of IRCTC to address concerns raised by passengers over the years.
From the train, the inspection moved to Mumbai Central, where he checked the Jan Aahar and Food Plaza outlets, going through food quality, cleanliness, and whether staff were sticking to the standards laid down for them. He then headed to the base kitchens at Kurla and Chembur, the two facilities that actually cook and dispatch meals for trains passing through the city. Raw material handling, sanitation, storage, and quality control were all part of what he looked at there – making sure no aspect was left unchecked.